Category Archives: Technical Support

IT Creations Mission Critical Services anywhere in the world in 24 hours or less

IT Creations offers Mission Critical Services

Imagine this…

It’s Friday at 8:00 pm and just beginning to cool down after mid ninety-degree temperatures all week—and next week is supposed to be even hotter. Two hours ago you got an alert that your server room air conditioning failed and a critical server is down. The technician you called promptly fixed the air conditioner but your server suffered heat stroke. You need to replace the whole system, and you need a direct replacement with the same configuration. The manufacturer is going to take two weeks to deliver, and unfortunately, your usual vendors are closed over the weekend. Continue reading

Girl Displaying Vulcan Greeting - Refurbished IT hardware

The Star Trek Guide to Saving a Bundle by Buying Refurbished Hardware

Financially, staying up to date with the latest hardware is no easy task for an IT department. After all, technology is constantly evolving and new hardware like servers, storage, and workstations can be a costly investment.

The good news? Buying the hardware you need doesn’t have to wipe out your IT budget. Instead, you can purchase high-quality, refurbished equipment that has been through a rigorous refurbishment process to ensure that it works properly. Continue reading

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IBM – Security Update

Affected systems:
IBM, Nvidia Graphics Cards


Vulnerability rating:
5 out of 10 on the CVSS scale

The RC4 “Bar Mitzvah” attack for SSL/TLS affects system x IMM and includes the following systems:

System x3630 M3,  System x3500 M3,  System x iDataPlex dx360 M3 server,  System x3650 M2,  System x3690 X ,  Continue reading

PSU Image - Do Not Update

PSU Firmware — Do Not Update!

January 13, 2015

Over the last few weeks several of our customers have reported a problem updating the PSU firmware on their Gen 12 servers. Apparently updating to the latest PSU firmware version may cause the PSU to enter an irrecoverable state and stop working entirely. This problem only affects the Dell Gen 12 servers incorporating the hot plug power supply design, and is limited to the following server units: R520, R620, R720, R720XD, T420, T620, R820, and R920.

If you are currently running one of these servers please inform your IT staff and DO NOT update the power supply unit firmware to the latest version until Dell offers a fix. Continue reading

Microsoft Server 2003 article image

Still Using That old Thang…

If you are still using Microsoft Server 2003, support is set to end on July 14, 2015!

This is a big deal. If you are running this soon to be unsupported software the chances are your hardware probably needs an update as well. Not to mention, migrating your server environment is a time intensive process and will probably take longer than you think.

Hackers love outdated software and companies still using Microsoft Server 2003 are a tempting target for those less scrupulous individuals—and their numbers are multiplying if the news is any indication. According to the Microsoft website, data migration can take anywhere from

Continue reading

Windows XP Support Ended Banner

The Demise of Windows XP

If you are a tech head and have not been living under a rock for the last several months, you should know support for Windows XP ended a while back in the summer of 2014.  Apparently the lifecycle of Windows XP is akin to that of a medium to large-size dog—with one human year equal to about seven dog years. Windows XP is 12 years old, and while it was a good loyal companion during those years of service, it’s time to say goodby…

But again you already know this, so why am I still talking about Win XP? Because many people are still Continue reading